What does the warranty cover?
Ten years on the full unit: structure, roof and exterior, insulation, plumbing, electrical, heating and cooling, interior finishes and our factory installation. Appliances are covered for five years. Read the warranty summary.
Related: Warranty · How Mytikas compares
What is not covered?
Cosmetic wear, accidents and misuse, outside events such as fire, flood and hail, freeze damage in an unheated or unwinterized cabin, site work and utilities by others, and damage from neglected maintenance. The 10-Year Promise gives an example of each.
Is the warranty valid if I rent the cabin out?
Yes. Short-term rentals, resorts and other hospitality use are covered on the same terms and for the same coverage periods, including five years on appliances.
Does the warranty transfer if I sell the cabin?
Yes. The remaining coverage stays with the cabin, at no fee.
How do I make a warranty claim?
Email info@mytikasindustries.com or call (719) 258-9891. We acknowledge within 2 business days, give you a plan within 5 business days and aim to resolve an approved claim within 30 calendar days.
Can I move my cabin later?
Yes, through us. Moves must be planned and performed by Mytikas to keep the warranty in force. Relocation is a quoted service.
Is freeze damage covered?
Yes, when a covered failure causes it, such as a heating system that stops working. No, when a cabin is left unheated or shut down in freezing weather without being winterized.
Can I customize the cabin?
Choose from three curated designer packages and a list of options in the builder. For a different footprint or use, see Custom buildings and bathhouses. For steel framing, panels and trusses, see Mytikas Steel.
Related: Custom buildings · Bathhouses · Mytikas Steel · Build and price
Can I order several cabins?
Yes. Tell us early and we reserve factory time for your project. See For operators.
For operators